our most frequent questions

Have questions about scheduling a session? Read through some of our most common scheduling frequently asked questions. If you aren’t looking for scheduling frequently asked questions, you can click the topic you’re looking to read more on.


How do I make an appointment?

Click on our scheduling page and reserve your appointment time using our booking system, Acuity.

Do I need a laptop?

No. Desktop, laptop, or tablet would be ideal, but cell phone works well too.

Will I receive appointment reminders? 

Yes, we will ask your permission during intake and  you will receive text and email reminders.

What is your cancellation policy? 

We require 24 hours notice to cancel an appointment. In the event of infant or mother illness, we will allow you to reschedule.

Do I need my credit/debit card to make an appointment? 

Yes. We require a 50% down payment to reserve your spot. The remainder will be charged after your appointment.

still have questions?

Couldn’t find what you were looking for under our Scheduling Frequently Asked Questions? No worries, just reach out to us direclty and a NMG representative will get in touch with you.

Postpartum Help for Moms and Babies